Frequently Asked Questions
Everything you need to know about our lenses and services.
Do 7Artisans lenses support autofocus?
Most 7Artisans lenses are manual focus lenses designed for photographers who enjoy tactile control. However, we have recently introduced select AF models for specific mounts; please check the individual product specifications for autofocus capability.
Are these lenses compatible with my camera body?
We offer lenses for various mounts including Sony E, Fujifilm X, Micro Four Thirds, Canon RF, and Nikon Z. Always ensure the lens mount matches your camera's mount before purchasing.
How long does international shipping take?
Standard international shipping typically takes 7-15 business days. We provide tracking numbers for all orders so you can monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and unused condition. If you experience a manufacturing defect, please contact our support team for a replacement or refund.
Are 7Artisans lenses covered by a warranty?
Yes, all our lenses come with a 1-year limited warranty that covers defects in materials and workmanship under normal use.
Do I need an adapter to use these lenses?
If you purchase a lens with the mount native to your camera (e.g., a Sony E-mount lens for a Sony A7 series), no adapter is required. We also offer rangefinder lenses that may require M-mount adapters for mirrorless systems.